Siding Rental FAQ's
What types of rail sidings are available on the platform?
Our marketplace offers a diverse range of rail sidings, including those suitable for various industries, from manufacturing and logistics to construction and energy. You can find sidings with different capacities, amenities, and locations to match your requirements.
What is the booking duration for rail sidings on the platform?
Shippers have the flexibility to book rail sidings for a minimum of one month or for longer durations, extending up to several years. This adaptability allows businesses to align siding rentals with their specific operational needs.
How does the rail shipping process work for rail sidings on the platform?
Once a Private Siding Agreement is in place, users can send railcars using their normal billing practices using the routing instructions provided.
Is the monthly price for rail sidings all-inclusive, or are there additional costs?
The monthly price listed for rail sidings is the before taxes price, taxes are additional and not included in the base listings value. This transparent pricing simplifies the rental process for shippers.
There may be additional costs for additional services if required; however, this will be communicated if applicable. (I.e. Special Switching, etc.)
How long does it take for a rail siding listing to be published on the marketplace?
Rail siding listings undergo an internal review process before being published, which may take up to 72 hours. This review ensures that all listings meet our quality standards and provide accurate information.
Can a rail siding owner reject a shipper's request to rent their siding?
Yes, rail siding owners have the option to accept or reject a shipper's request to rent their siding. This allows owners to ensure that their sidings are matched with suitable renters.
Can I trust that the rail sidings listed on the platform are safe and reliable?
Yes, our vetting process is designed to ensure that all listed rail sidings meet safety and quality standards. We prioritize your safety and satisfaction, and you can have confidence in the listings available on our platform.
What should I do if I have concerns about a specific rail siding listing?
If you have any concerns about a particular rail siding listing, please don't hesitate to contact our customer support team. We are here to address your questions and ensure that you have a positive experience throughout the rental process. Your feedback is valuable to us.